Frequently Asked Questions
Click on the links below for the answers to these commonly asked questions. If your question isn't listed, please contact us. We'll be happy to help you with any questions or concerns you may have.

How do I place an order?
How do I pay for my order?
How long does it take to receive my order?
Do you take overseas orders?

What kind of artwork files do you accept?
How do I get my artwork to you?
My artwork needs some "touch-up." Is there a charge for that?
I don’t have a design. Is there a charge to make a design for me?
I have several designs, do they all add up as 1 order?

Do you offer "youth" sizes?
Do you offer 2X, 3X, 4X, etc. size shirts?
Can I mix the shirt sizes in my order?
Can I mix the shirt types in my order (t-shirts, sweatshirts, golf shirts)?
Can I have different ink colors on different color shirts?
If I reorder, do you keep my artwork or screens?
Will the printing fade on my shirts after a few washings?
My design has PMS colors, can you match them?
What is the largest size that can be printed on a T-Shirt?
I already have shirts. Will you print on them?

Where is Screen Art LLC. located?
How long has Screen Art LLC. been in business?
Do the prices of the products become lower when I buy larger quantities?
Do you accept purcahse orders?
Do you offer "wholesale" or special prices to the "trade," schools, or non-profit organizations?
Can I get less than the minimum order?
Do you sell "blank" or "unprinted" items?
Do you sell screen printing equipment or supplies?
If there is a problem with my order, what do I do?